1. General Terms & Conditions

Jililivo is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between jililivo and all its users ("you" or "Member").

By using the jililivo website, mobile app, or any related services, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, please do not use the platform.

Jililivo reserves the right to update these Terms at any time. Any changes will be notified on the website along with the effective date. Continued use of the platform after changes have been made constitutes acceptance of the updated Terms.

  • These Terms are available in both Bengali and English. In the event of any conflict, the English version shall prevail.
  • All jililivo services are intended for adults (18+) only.
  • Use of this platform may be prohibited in certain countries or regions. It is the user's responsibility to comply with the laws of their own country.
2. Account Registration & Eligibility

To open an account on jililivo, you must meet the following eligibility requirements. All information provided at registration must be truthful, accurate, and up to date. Providing false information may result in account closure.

  • You must be at least 18 years old and meet the legal age requirement for using gaming sites in your country.
  • Only one account per person is permitted. Attempting to open multiple accounts will result in all accounts being blocked and balances may be forfeited.
  • Accounts may not be opened on behalf of a third party and must not be shared with others.
  • Keep your account password confidential. jililivo is not responsible for any loss resulting from unauthorized access.
  • You must provide the necessary documents to complete the identity verification (KYC) process.
Registration is completely free. To create an account, Click Here and claim your welcome bonus.
3. Deposit & Withdrawal Policy

Financial transactions on jililivo are simple, fast, and secure. We support Bangladesh's most popular mobile banking methods.

Deposit Rules:

  • The minimum deposit amount is BDT 100.
  • Deposits are usually credited instantly; if there is a delay, please contact support.
  • Only deposit from a payment account registered in your own name.
  • Deposits made from third-party accounts will be cancelled and returned.

Withdrawal Rules:

  • The minimum withdrawal amount is BDT 500.
  • KYC verification must be completed before a withdrawal can be processed.
  • Standard withdrawals are processed within 15 minutes to 24 hours.
  • Bonus balance cannot be withdrawn directly; the applicable wagering requirements must be met first.
  • Under our Anti-Money Laundering (AML) policy, additional verification may be required for large withdrawals.
4. Bonus & Promotion Terms

Jililivo regularly offers a variety of bonuses and promotions. Each offer has its own terms, which must be read before acceptance.

  • The welcome bonus is available to new members only and applies to the first deposit.
  • Bonus wagering requirements are generally between 10x and 30x; full details are provided on each offer's page.
  • If the wagering requirement is not met within the specified timeframe after claiming a bonus, the bonus will be cancelled.
  • Multiple bonuses cannot be used simultaneously unless explicitly stated in the offer.
  • Jililivo reserves the right to void bonuses and any associated winnings in cases of suspected bonus abuse.
  • Promotional offers may be changed or cancelled at any time.

For full details on bonuses, Promotions Page Visit.

5. Gaming Policy & Fair Play

All games on jililivo are powered by RNG (Random Number Generator) technology, which is regularly audited by independent third parties. This ensures every outcome is completely random and fair.

  • The use of software bots, automation tools, or AI assistance during gameplay is strictly prohibited.
  • Any attempt to collude with other players to win games will result in immediate account closure.
  • Exploiting any technical vulnerabilities in game mechanics is strictly prohibited.
  • If a suspicious gaming pattern is detected, jililivo may temporarily suspend the account pending completion of an investigation.
  • In Live Casino games, the dealer's decision is final.
6. Prohibited Activities

The following activities are strictly prohibited on the jililivo platform. Violations will result in permanent account closure and possible forfeiture of all balances.

  • Using the platform for money laundering or any other illegal financial activity.
  • Opening an account using a false identity or fraudulent information.
  • Opening multiple accounts to gain unfair advantages from bonuses or promotions.
  • Attempting to damage the platform through hacking, viruses, or other malicious code.
  • Threatening, harassing, or engaging in abusive behavior toward other users.
  • Attempting to fraudulently recover funds through chargebacks or payment disputes.
7. Responsible Gaming

Jililivo believes gaming should be purely for entertainment. We want every member to play with a healthy mindset and never fall into addiction.

  • Deposit Limit: Set a daily, weekly, or monthly cap on your deposits.
  • Self-Exclusion: Option to temporarily or permanently close your account at any time.
  • Cooling-Off Period: Take a break ranging from 24 hours up to 6 weeks.
  • Reality Check: Periodic reminders about your play time and spending.

For more details, visit our Responsible Play View page.

8. Privacy & Data Protection

Jililivo places the highest importance on protecting users' personal data. Under our Privacy Policy, your information is never sold to third parties.

  • Information provided at registration is used solely for service delivery and verification purposes.
  • Your information is not shared with any third party except where required by law.
  • A separate Cookie Policy regarding the use of cookies is available on the website.

For complete information, Privacy Policy read.

9. Right to Suspend or Terminate Services

Jililivo reserves the right to suspend or close an account without prior notice under the following circumstances:

  • In the event of a breach of any part of these Terms.
  • If evidence of fraud or fraudulent activity is found.
  • By order of a court or regulatory authority.
  • In cases of prolonged account inactivity (more than 12 months).
  • Temporary downtime may occur for technical maintenance or security upgrades.

For accounts closed with valid reason, the actual balance (excluding bonuses) will be returned.

10. Dispute Resolution & Governing Law

Any dispute between jililivo and a user will first be addressed through friendly negotiation.

  • To file a complaint, please contact our support team. Responses are typically provided within 48 hours.
  • If the matter remains unresolved, a neutral third-party arbitration process will be followed.
  • These Terms are governed by the applicable laws of jililivo's licensing authority.
  • In the event of a dispute, users may not bring class action lawsuits against jililivo.
Our support team is available 24/7, 7 days a week to help with any complaints or questions.