At jililivo, your personal information is a sacred trust. Read this Privacy Policy to learn how we collect, store, and protect your data.
Jililivo is one of Bangladesh's most trusted online gaming platforms. We believe privacy is a fundamental right, and we take that seriously. This Privacy Policy explains how your personal information is handled when you use jililivo's website, mobile app, and related services.
This policy applies to all jililivo users — from new registrants to long-standing members. By using our platform, you automatically consent to this Privacy Policy.
Jililivo never sells your data or shares it with unauthorized third parties. Our entire team is committed to upholding this promise.
Jililivo only collects information that is necessary to deliver our services. We do not gather excessive or unnecessary data.
Jililivo uses your information only for specific, legitimate purposes. We never misuse the data you entrust to us.
| Purpose | Data Used | Basis |
|---|---|---|
| Account Management | Name, Email, Mobile | Contractual Requirements |
| Payment Processing | Payment details and transaction history | Contractual Requirements |
| KYC & Age Verification | ID Document, Date of Birth | Legal Obligations |
| Fraud Prevention | IP Address, Device Information | Legitimate Interest |
| Promotions & Bonuses | Gaming History & Preferences | Consent (Opt-In) |
| Customer Support | Communication History | Legitimate Interest |
Jililivo never sells your personal information to third parties for commercial purposes. However, limited data may be shared with trusted partners when necessary to deliver our services.
All third-party partners are bound by strict confidentiality agreements and may only use your data for specified purposes.
Jililivo retains your data only for as long as necessary. All relevant information is kept while your account remains active.
After the retention period, your data is securely deleted or anonymized so that you can no longer be identified in any way.
Jililivo uses industry-leading technology and practices to keep your data safe. Our security infrastructure is multi-layered and continuously improved.
Every jililivo member has full control over their own data. We actively help you exercise those rights.
To exercise any of these rights, please contact our support team. We typically respond within 30 business days.
Jililivo uses cookies to enhance your browsing experience and ensure the site functions properly.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
Jililivo updates this Privacy Policy when needed. For significant changes, we will notify you in advance via email or on-site notification.
Continuing to use the site after any changes implies your acceptance of the updated policy. Please take note of the "Last Updated" date at the end of the policy and review it from time to time.
Your data at jililivo is our responsibility — we never take that lightly.
Jililivo collects only the information strictly necessary to provide our services. We ask for nothing extra, because we believe less data means less risk.
Every data transfer from your device to our servers is encrypted with 256-bit SSL. No one can intercept or alter your information in transit.
View, update, or request deletion of your information directly from your account dashboard. Full control is in your hands.
Jililivo undergoes regular audits by independent cybersecurity experts, ensuring any vulnerabilities are identified and addressed before they become an issue.
If unusual login activity or suspicious behavior is detected on your account, jililivo immediately alerts you via SMS and email and takes steps to secure your account.
When you close your account or submit a data deletion request, jililivo permanently erases your information using military-grade data deletion methods.