Jililivo believes gaming should be fun — not stressful. Our responsible gaming policy helps you set limits, stay aware, and seek support whenever you need it.
Responsible gaming means enjoying gaming as a healthy form of entertainment — not as a way to lose money. At jililivo, we always want you to play with joy, but never let that joy turn into addiction or financial harm.
Online gaming becomes a problem when someone starts playing beyond their budget or keeps playing in an attempt to recover lost money. jililivo's responsible gaming tools are designed to help you avoid exactly that.
If you play purely for fun, stick to a set budget, and can stay calm after a loss — you're a responsible gamer. jililivo is here to support you every step of the way.
Jililivo lets you set your own gaming limits on your own terms. Using this feature helps you avoid overspending or spending more time than you intended.
| Limit Type | Description | Takes effect |
|---|---|---|
| Deposit Limit | Set a maximum daily / weekly / monthly deposit limit | Instant |
| Bet Limits | Maximum bet amount per session or per day | Instant |
| Time Limit | Set Daily Maximum Gaming Time | In 24 Hours |
| Loss Limit | Auto-Lock on Reaching a Set Loss Amount | In 24 Hours |
| Cooling-Off | Gaming Break for a Set Period | Within 48 Hours |
If you feel gaming is having a negative impact on your life, use jililivo's self-exclusion feature. It lets you close your account for a set period or permanently.
Click your profile icon and select the "Responsible Gaming" option.
Choose from 30 days, 6 months, 1 year, or permanent exclusion.
Self-exclusion takes effect immediately after identity verification.
While self-exclusion is active, no promotional emails or messages will be sent from jililivo.
Jililivo strictly prohibits anyone under 18 from participating on the platform. Age verification is mandatory at registration, and additional KYC checks are carried out in cases of suspicion.
If you become aware that a minor is operating an account on jililivo, contact us immediately at [email protected]. We will act swiftly.
Gaming addiction develops gradually and can be hard to recognize in yourself. Ask yourself the questions below — if most of your answers are "yes," it may be time to seek help.
If you or someone you know may be struggling with a gaming addiction, you don't have to face it alone. Beyond jililivo's in-app support, help is also available from professional organisations.
Gaming addiction is a recognized mental health condition. Both government and private mental health centers in Bangladesh offer specialist support. You can reach out to the National Institute of Mental Health (NIMH) or various counseling centers.
Jililivo's "Reality Check" feature sends you a periodic message showing how long you've been playing, how much BDT you've spent, and how much of your pre-set limit remains.
This information helps you make an informed decision — whether to keep playing or take a break. jililivo wants you to always play with full awareness.
Before you start gaming, set a clear budget. Only spend what you can afford to lose — never use money set aside for household expenses, debt repayment, or emergency funds.
Remember — gaming is entertainment, not an investment. Playing responsibly on jililivo means putting your financial well-being first.
Jililivo is always here to help keep your gaming experience healthy and enjoyable.
Set your own deposit, wager, and time limits. Play safely within your budget — jililivo makes sure those limits are never crossed.
Deactivate your account in one click. Options range from 30 days to permanent exclusion. Once active, no promotional messages will be sent to you.
At set intervals, a pop-up will notify you how long you have been playing and how much you have spent. Staying informed is the first step toward responsible gaming.
NID verification is mandatory at registration. Accounts cannot be opened by anyone under 18. Suspicious accounts are suspended immediately.
Weekly and monthly reports show how much time and money you have spent. Use that transparency to make informed decisions and better understand your own habits.
Live chat support is available any time. Whether it's addiction-related concerns or technical issues, we're here for you.